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Digital Dispatch Posts 11-20

Hints, tips, news & rants for our customers



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Shelby

#0020 I upgraded my personal desktops to Windows 11!

November 16, 2024

SO FAR SO GOOD!
I have quite a few clients already running Windows ll but I had held off on upgrading my primary desktops for various reasons.

 #1 The bulk of my clients are still on Windows 10.
 #2 I wasn't sure if all my software would work on Windows 11.
 #3 I was somewhat concerned about being able to find things with the new interface. Habits are hard to break!

I upgraded the livingroom gaming PC first. It had the least amount of software installed which made it the logical choice. Luckily, it had no issues at all and went quickly.

Based on that experience, I upgraded my work machine in the office which has a LOT of software on it. This is where compatibility issues might arise. I pulled the trigger and started the upgrade. Low and behold - it also upgraded with no issues. I have NOT run into any software incompatibilites with either machine. (Yet)

UPDATE: I discovered my older Logitec C910 webcam has drivers that stop the installation of the 24H2 update. This was rectified by manually removing the old drivers. I want to get a new webcam anyway!

My two laptops are considerably older and cannot be upgraded. I plan to make one of them into a Linux Mint machine. The other laptop has software that won't work on Windows ll so it will remain on Windows 10. It doesn't need to be online for what it does.

The next challenge will be to convince more clients to switch to Windows 11!

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Shelby

#0019 Should you buy expensive monitor cables?

November 01, 2024

Short Answer: NO
Several companies make rather expensive HDMI and DisplayPort (DP) cables that can cost in excess of $40 each. This is often a ploy by manufacturers (Monster) and stores (BestBuy) to get the consumer to spend extra money. Don't fall for the sales pitch that they are gold plated. You must remember that the exterior gold plated part is just the ground and isn't the part that carries a signal! In most cases, the cables that are included with your device will be sufficient.

If your looking for a brand recommendation, I would go with CableMatters as found on Amazon.

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Shelby

#0018 Does A VPN hurt your Internet speed?

October 28, 2024

Short Answer: YES

You can run some speed tests find out for yourself. I like to run 2-3 speed tests with the VPN in place and take an average. Then turn the VPN off and run another 2-3 tests and take another average. Then compare the two averages.

 1) When you use a VPN, you are not communicating directly with the destination computer. Instead, you are adding at least one additional 'hop' to your network traffic. The data must go out to the VPN server FIRST and then proceed to the destination. (This is how a VPN hides your IP address.) The extra hop slows you down as your data is traveling an extra distance.

 2) The speed of the VPN server and the load on the VPN server will be a factor. You may be able to mitigate this somewhat by choosing a faster VPN server.

 3) Your computer must use the processor in your computer to encrypt the data before sending and decrypt data when receiving. This is additional work and takes time. It will take a little longer if you have an older/slower computer.

I haven't tested every VPN service as there are so many, but all of them will tend to reduce your Internet speed anywhere from 10-50%

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Shelby

#0017 Have an older computer that won't run Windows 11?

October 17, 2024

 1) Keep using it as is and take your chances. It will become increasingly vulnerable.
 2) Pay the extended support to Microsoft for the next 3 years. This gets you security updates ONLY.
 3) Buy a new computer (The most expensive option.)
 4) Convert your older computer to Linux Mint. Contact us for details!

Linux is a great fit for persons who only need to get online to pay bills, check email and browse the internet. However, it's not that great for gaming. You will want to make sure it does what you need before switching.

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Shelby

#0016 Support ending for Microsoft Office 2016 & 2019

October 14, 2024

Microsoft has issued a reminder that support and updates for both Office 2016 and Office 2019 will end on October 25, 2025. This gives users a full year to upgrade to a supported version. The recommended upgrade path is to migrate to Office 365.

Support is also ending for Exchange Server 2016 & 2019 and Skype Business Server 2015 & 2019 at the same time. The upgrade path for Exchange Server is Office 365. The upgrade path for Skype will be Microsoft Teams.

End of support means that tech support will no longer be available and no future security updates will be published. You may still download any existing patches for the older versions via Windows Update.

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Shelby

#0015 New Government Password Recommendations

October 12, 2024

The US Government Agency NIST (National Institute of Standards and Technology has issued new security guidelines for passwords. NIST no longer recommends password complexity using a mix of upper & lower case with letters and symbols. NIST has determined that password length is more effective. The new guidline recommends between 16-64 characters. This allows users to use a short phrase thats much easier to remember. The second recommendation is for companies to STOP having users change their passwords on regular intervals. This practice leads to users simply adding a number at the end that increments with each change.

This blog post is simply a quick summary. For full details, please refer to NIST Special Publication 800-63B on the NIST.gov website.

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Shelby

#0014 Microsoft Office 2024 Now Available

October 07, 2024
This blog post was enhanced with AI on 1/30/25.

Microsoft has officially launched Office 2024, and the best part? It’s available for a one-time payment of $149 for a lifetime license. This version includes the latest updates to Word, Excel, PowerPoint, and Outlook — all the essential tools you need for work or school.

For those who don’t want to deal with the annual subscription fees of Office 365, this is great news! You can get the software either through retailers or directly from Microsoft’s website.

However, it’s important to know that while Office 2024 will continue to receive security updates, it won’t get new features. But honestly, do you really need anything more than what’s already in the software? For most users, the current features are more than enough to get the job done.

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Shelby

#0013 Eight Disadvantages of All-In-One (AIO) Computers

October 01, 2024, Last Updated 4/9/25
This blog post was enhanced with AI on 1/30/25.

All-In-One (AIO) computers are known for saving space since the computer and monitor are combined into one device. While this might sound great, the downsides usually outweigh the benefits. If you're thinking about buying one, you might want to consider a regular desktop instead. Here’s why:

1. If the screen or motherboard goes bad, you might have to buy a whole new computer.
When something goes wrong with an AIO, it can be tough to fix. If the screen or motherboard is damaged, you can't just replace one part — you'll likely need to replace the entire system.

2. They're harder to repair.
AIOs are tricky to work on because they have lots of internal plastic tabs that break easily, making repairs frustrating and time-consuming.

3. They often use special parts that are hard to find.
Many AIOs have unique parts that aren't always easy to replace or upgrade, making it difficult to find compatible pieces if something needs fixing.

4. You can’t easily swap out parts.
Unlike regular desktops, AIOs don't have easy-to-replace parts you can buy off the shelf, which makes it harder to upgrade or fix when something goes wrong.

5. Many AIO's do not have an slot for a dedicated graphics card, so they're not great for gaming. You will be limited to integrated graphics.
Since AIOs can't accommodate a separate graphics card, they aren't the best choice for gamers or anyone who needs high-quality graphics performance.

6. Limited storage options.
Most AIOs only have room for a single hard drive and don't allow for easy storage upgrades, so you may run out of space faster than you would with a traditional desktop.

7. Fewer RAM slots.
A lot of AIOs only have 2 RAM slots, while most desktops have 4. This means you can't add as much memory, which can limit performance for certain tasks.

8. Some AIOs use laptop components.
To save space and cut costs, some AIOs are built with parts designed for laptops, which can be less powerful or harder to upgrade than standard desktop components.

In short, while AIOs are convenient, they come with some serious drawbacks that might make a traditional desktop a better choice for many users.

aio

You may wish to consider CUSTOM DESKTOP instead.

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Shelby

#0012 What is the BIOS?

September 30, 2024
This blog post was enhanced with AI on 1/17/25.

Basic Input Output System (BIOS)
The BIOS is a chip on your computer's motherboard. It’s programmed with special software called firmware that controls the basic functions of your computer. The BIOS keeps track of what hardware is inside your computer, including things like the processor (CPU), memory, hard drive, USB ports, fans, and even the system clock. It also has default settings, but you can adjust them to customize how your computer works. On basic motherboards, there might only be a few settings to change, but on higher-end models, there can be hundreds of options.

When you power on your computer, the BIOS runs first. It performs a test called POST (Power-On Self-Test) to make sure everything is working correctly. If something’s wrong, you’ll see an error message. If everything passes, the BIOS checks the boot sector of the hard drive to find the operating system (like Windows or Linux) and load it. The BIOS also uses a small battery to keep the system clock running and remember your settings. This whole process happens quickly, before your operating system fully takes over.

The firmware in the BIOS doesn’t usually need updates, but sometimes it’s necessary to fix bugs, add new features, or support newer processors. It’s important to only update the BIOS if you’re having problems, because updating it incorrectly could seriously damage your computer. Interrupting the update could also cause problems, so be careful if you decide to do it.

Overclocking
Overclocking means adjusting the BIOS settings to make your CPU run faster than usual. This is something gamers often do to boost performance and get a small advantage over others.

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Shelby

#0011 Multiple Antivirus Programs

September 24, 2024

Should a person use more than one Antivirus program?
Short Answer: NO

You won't get a virus but, too much of a good thing can be a detriment to the performance of your computer. Periodically I will get a client who has 2, 3 or even 5 antivirus programs installed on a computer. This is a bad idea as it will bring your computer to a near standstill. It will run like molasses. Both the active scans and background scans will work the drive to death. On a spinning drive, this is called thrashing. The programs are literally competing against each other for access to the disk. This activity also creates a massive backlog in the disk queue. This creates significant delays for the user to get any work done. The Antivirus programs are competing against each other, as well as the person using the computer.

My advice is to pick a single, good quality antivirus program. There is NO need to purchase the extra options such as driver updaters, software updaters etc. Just get the basic antivirus, anti-malware. Your computer will thank you!

ADDITIONAL INFORMATION: You may wish to read blog post #40 regarding driver update software.

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